Whether you're planning a getaway, need some help with an upcoming event, or just wanna chat about what we offer - we're here and honestly excited to hear from you.
Right in the heart of downtown Vancouver
1288 West Georgia Street
Vancouver, BC V6E 4R8
Our team's standing by to answer any questions you've got. Sometimes it's just easier to chat, right?
Monday - Friday: 7:00 AM - 11:00 PM
Saturday - Sunday: 8:00 AM - 10:00 PM
Pacific Standard Time (PST)
We'd love to show you around. Our concierge team can help you plan the perfect Vancouver experience - from the moment you arrive till you (sadly) have to leave.
We're right downtown, super easy to get to from anywhere in the city
We've got all the info you need to make your journey smooth and stress-free
Probably the easiest option - takes about 25-30 minutes depending on traffic. You're looking at around $35-45 CAD. Just tell 'em 1288 West Georgia and you're golden.
Budget-friendly at $10.50 CAD. Hop on the Canada Line, get off at Vancouver City Centre station - we're just a 5-minute walk from there. Trains run every 6-8 minutes.
We can arrange a private car service for you - way more comfortable after a long flight. Just give us a heads up at least 24 hours before and we'll take care of everything. Cost varies but typically around $65 CAD.
Vancouver's got a pretty solid transit system. We're well connected to most parts of the city.
We've got underground valet parking available. It's $32 per night with in-and-out privileges. Oversized vehicles? No worries, just let us know ahead of time.
Self-parking spots are first-come, first-served at $28/night. Electric vehicle charging stations are available too - complimentary for guests.
From Highway 1 (East): Take exit 13 toward downtown, merge onto Georgia St, we're on your right.
From Highway 99 (South): Continue north, becomes Granville St, turn left on Georgia, we're just ahead on the left.
Vancouver's a super walkable city and we're right in the middle of it all. Most downtown attractions are within 15-20 minutes on foot.
We've got secure bike storage in our parking garage - just ask at the front desk. There's also a Mobi bike share station literally across the street if you wanna explore on two wheels.
Look, we get it - planning a trip can be overwhelming. That's literally what we're here for. Don't hesitate to reach out, even if you think it's a silly question (trust us, we've heard 'em all).
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